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If you are not connected the two ip addresses probably were not a match, so change the one under the ports tab in the properties in the drop down menu under printer in. Now is also the time to check for any newer printer firmware to. You should get another box, where you should see “see what is printing” (click that if so) or white printer queue box.
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I used an ethernet cable and have all working however i tested my theory and disconnected the lan cable as soon as i did the printer status icon changed from ready to. Meanwhile, i would suggest you to set the printer online and see if that helps. Go to the printer model’s support downloads webpage to download and install the latest full software package.
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I cancelled some print requests and it put my printer to status offline and i cannot figure out how to get it back to online!
Like the op, i hope one of the insiders has seen this and found a solution. Once you have the white printer queue box, click printer in. Install the driver go to the printer manufacturer’s website and search for the latest windows 10 drivers reinstall the printer driver reboot the. The printer is definitely online and build 17713 talks to it well enough to install it.
Find out how to change your printer's status from offline to online in windows. Refer the article change a printer’s status from “offline” to “online”
